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الشروط والأحكامwww.alsawt.ae

Effective Date: [27/03/2025]

These terms and conditions ("Terms") govern the use of the website www.alsawt.ae ("the Website") and the purchase of products or services through the Website. By accessing and using the Website, you ("the User" or "Customer") agree to be bound by these Terms.

1. Introduction

  • Acceptance of Terms: By accessing or using this Website, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use this Website.
    • Company Information:
        • Company Name: [ALSAWT GENERAL TRADING]
        • Legal Address: [Industrial Area - Al Safrah 11 , Abu Dhabi, UAE]
        • Contact Information: [+971 50 238 6909, info@alsawt.ae]

2. Eligibility to Use the Website

  • You must be at least 18 years of age to make a purchase or register an account on this Website.
  • By agreeing to these Terms, you confirm that you are capable of entering into a legally binding agreement under the applicable laws of the UAE.

3. Product Information and Availability

  • Product Description: We make every effort to ensure that the descriptions of products are accurate. However, we cannot guarantee that the product descriptions, images, or other content on the Website are error-free.
  • Product Availability: Product availability is subject to change. In case of any product unavailability, we will notify you promptly and offer alternatives or issue a refund if necessary.

4. Orders and Payment

  • Order Process: To make a purchase, customers must complete the checkout process, providing all necessary information including payment details.
  • Payment Methods: We accept the following payment methods:
    • Credit/Debit Cards
    • Online Payment Gateways (e.g., PayPal, Apple Pay, etc.)
    • Cash on Delivery (if applicable)
  • Pricing and Currency: All prices are listed in AED (United Arab Emirates Dirhams) and are subject to change. Prices exclude applicable taxes and shipping fees unless otherwise stated.
  • Order Confirmation: Once an order is placed, we will send an order confirmation email. This confirmation does not constitute an acceptance of your order; it is merely an acknowledgment that we have received your order.
  • Right to Reject Orders: We reserve the right to refuse or cancel orders at our discretion, including but not limited to instances of fraud, pricing errors, or violations of our Terms.

5. Shipping and Delivery

  • Delivery Times: We will make reasonable efforts to ensure timely delivery, but we do not guarantee delivery times. Shipping times may vary depending on the delivery address and availability of the product.
  • Shipping Costs: Shipping costs are calculated based on the delivery location and weight of the order. Delivery fees will be displayed at checkout.
  • International Orders: If we offer international shipping, customers are responsible for any customs duties or taxes that may be imposed by the destination country.

6. Returns and Refunds

  • Return Policy: You may return products within [X] days of delivery, provided that the products are unused, undamaged, and in their original packaging. Some products may be non-returnable due to hygiene reasons or other restrictions.
  • Refund Process: Once the return is processed and approved, refunds will be issued to the original payment method. Processing times for refunds may vary.
  • Defective Products: If you receive a defective or damaged product, please contact us immediately to arrange for a return or replacement.

7. Privacy Policy

  • Personal Information: We respect your privacy and are committed to protecting your personal data. By using this Website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Intellectual Property

  • Copyright and Trademarks: All content on this Website, including but not limited to text, images, logos, and product designs, is the intellectual property of [ALSAWT GENERAL TRADING] and is protected under copyright and trademark laws.
  • Use of Content: You may not use, reproduce, or distribute any content from this Website without prior written permission from us.

9. User Conduct

  • Prohibited Activities: When using the Website, you agree not to:
    • Engage in any fraudulent activities.
    • Use the Website for any unlawful purposes.
    • Violate any intellectual property rights.
  • Account Security: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities under your account.

10. Limitation of Liability

  • No Warranty: The Website is provided "as is," and we make no warranties, express or implied, regarding its functionality or the accuracy of the information on the Website.
  • Limitation of Liability: To the fullest extent permitted by applicable law, [Your Company Name] shall not be held liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or data, arising from the use of the Website.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.
  • Dispute Resolution: Any disputes arising from the use of the Website or these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

12. Changes to Terms

  • We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the updated Terms will become effective immediately upon posting.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: [info@alsawt.ae]
  • Phone: [+971 50 238 6909]
  • Address: [Industrial Area - Al Safrah 11 , Abu Dhabi, UAE]